Sales Policy

Effective Date: December 11, 2024

At Zynix, we are committed to providing our customers with high-quality automotive products and services at competitive prices. This Sales Policy outlines the terms and conditions that apply to all sales made through our website, zynix.site, and ensures that your shopping experience is seamless, secure, and satisfactory.

By making a purchase on our website, you agree to comply with the terms of this Sales Policy. Please read the following information carefully before completing your order.

1. Product Availability and Pricing

We strive to provide accurate and up-to-date product listings on our website. However, the availability of products may vary, and we cannot guarantee that all items will be in stock at all times. Zynix reserves the right to limit the quantity of products purchased and to cancel any orders due to product unavailability, pricing errors, or other unforeseen circumstances.

Pricing

All prices listed on our website are in USD and include applicable taxes, unless otherwise stated. Prices are subject to change without notice. Any changes in pricing will be reflected at the time of checkout, and you will be notified of the final price before confirming your purchase.

2. Order Process and Payment

To make a purchase on Zynix, you must provide accurate billing and shipping information. Orders will be processed once payment is confirmed. We accept a variety of payment methods, including:

  • Credit and debit cards
  • PayPal
  • Other secure payment options

Once your payment has been processed, you will receive an order confirmation via email. Please review your order details carefully to ensure all information is correct. If you notice any discrepancies, contact our customer service team immediately at info@zynix.site.

3. Shipping and Delivery

We offer shipping to both domestic and international customers. The delivery time may vary based on your location, and shipping fees will be calculated at checkout based on the size, weight, and destination of your order.

Shipping Times and Costs:

  • Domestic Orders (within the United States): 3-7 business days
  • International Orders: 7-21 business days, depending on the destination

Shipping costs will be clearly displayed at checkout, and any additional customs fees or import taxes are the responsibility of the buyer.

4. Order Cancellations

If you wish to cancel your order, please contact our customer service team as soon as possible at info@zynix.site. Cancellations can only be processed if the order has not been shipped. Once an order is shipped, it cannot be canceled, and you will need to initiate a return after receiving the product.

5. Returns and Exchanges

We accept returns and exchanges within 30 days of the delivery date, as outlined in our Refund and Returns Policy. To be eligible for a return or exchange, products must be unused, in their original condition, and in the original packaging. Please note that certain products may not be eligible for return, including customized or special-order items.

For detailed information on our returns process, please refer to our Refund and Returns Policy on our website.

6. Sales Taxes

Applicable sales tax will be added to orders based on the shipping address and local tax laws. The tax amount will be displayed during the checkout process, and you will have the opportunity to review it before completing your purchase.

7. Customer Support

We are dedicated to ensuring your satisfaction with every purchase. If you have any questions or concerns regarding your order, product information, or delivery, please reach out to our customer support team. We are available via:

Our team is available to assist you with order inquiries, product details, and any other concerns.

8. Disclaimer

Zynix reserves the right to modify, suspend, or discontinue any part of this Sales Policy at any time without prior notice. Any changes will be effective immediately upon posting to the website. It is your responsibility to review this policy regularly to stay informed about any updates.

Zynix is not responsible for any damages or losses arising from the use of our website or products, except as required by law.