Privacy Policy

Effective Date: December 11, 2024

At Zynix, your privacy is of paramount importance to us. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and the steps we take to safeguard your privacy when you visit our website, zynix.site. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect two types of information from our visitors:

A. Personal Information

When you visit Zynix, we may collect personal information that you provide directly to us, such as:

  • Contact Information: Name, email address, phone number
  • Billing Information: Credit card details, billing address
  • Account Information: Username, password, order history
  • Customer Service Communications: Correspondence with our team, including emails, chats, or phone calls

B. Non-Personal Information

We also collect non-personal information through automated technologies, such as cookies and web analytics tools. This may include:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited on our site
  • Time spent on our website

This information helps us understand how users interact with our site and improve your overall experience.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Process Orders and Transactions: We use your contact and billing information to process purchases, fulfill orders, and provide customer service.
  • To Improve Customer Service: Your information allows us to respond more effectively to your inquiries, fulfill requests, and resolve any issues.
  • To Personalize Your Experience: We may use your data to offer personalized product recommendations and content based on your preferences.
  • For Marketing and Promotions: With your consent, we may send you promotional emails about new products, special offers, or updates to our services.
  • To Improve Our Website: We may use non-personal data to analyze trends, track user movement, and administer the site, helping us enhance our website’s functionality and user experience.

3. Data Protection and Security

We implement a range of security measures to protect your personal data, including:

  • Encryption: We use Secure Socket Layer (SSL) encryption technology to protect sensitive information, such as credit card data, during transmission.
  • Access Control: Access to your personal information is restricted to authorized personnel only.
  • Regular Audits: We conduct regular security audits to ensure that your data is being securely handled.

While we take every precaution to protect your information, please note that no data transmission over the internet is 100% secure. We cannot guarantee the absolute security of your personal data.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience and personalize content. A cookie is a small text file that is placed on your device when you visit a website. These cookies help us remember your preferences, analyze site usage, and deliver relevant content. You can disable cookies in your browser settings, but this may affect your experience on our site.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties for specific purposes:

  • Service Providers: We may share your information with trusted third-party vendors who assist with order processing, payment processing, email communication, and other services.
  • Legal Compliance: We may disclose your information if required by law or to protect our rights, property, and safety, as well as the safety of our users.

6. Your Rights and Choices

You have certain rights concerning your personal information:

  • Access and Update: You can access and update your personal information by logging into your account on our website.
  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails, you can unsubscribe at any time by clicking the unsubscribe link in our emails.
  • Delete Your Information: You may request that we delete your personal information. However, we may retain certain data for legal or business purposes.

7. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for the content or practices of these sites. We encourage you to review the privacy policies of any third-party websites before providing them with personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If you are a parent or guardian and believe we have collected personal information from a child, please contact us immediately so we can take appropriate action.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. If we make changes, the updated policy will be posted on this page with a new “Effective Date.” We encourage you to periodically review this policy to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Zynix
612 S Brooks St, Madison, Wisconsin, United States
Phone: (608) 204-9279
Email: info@zynix.site
Website: www.zynix.site